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Accessibility

Talking Stick Resort Amphitheatre strives to make our venue and live experiences inclusive and accessible to everyone. For more questions, or information not mentioned below, please don't hesitate to get in touch with us before your visit at (602) 254-7200 or TSRAinfo@livenation.com.

Arrival & Accessible entrances

The main entrances to Talking Stick Resort Amphitheatre are accessible. If you require an accessible entrance, please use the accessible lane designated by signage near the Fast Lane.

Restrooms

All venue restrooms are accessible and located in the East & West plazas.

Ticketing

Accessible tickets can be purchased online via www.talkingstickresortamphitheatre.com. You do not need to call the box office to place an order as all of our accessible tickets are available through our website. Look for the accessible logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but please be advised it does occasionally sell out. We have limited seating available for guests on the day of the event, so please make sure you purchase accessible seating when you order tickets.

Accessible Parking

Accessible Parking is located inside Gate 3 & Gate 6 off of Encanto Blvd. Upon arrival on event day, inform parking staff that you need accessible parking and they will direct you to the closest lot. A visible, state-issued plate or placard is required to use an accessible parking spot. Accessible parking is subject to availability and first-come, first-served. To ensure you can park as close as possible, we recommend arriving when the parking lots open.

Medication Needs

If you need to enter with prescribed medication to be taken during the event, we require that all medication be in its original container with a name that is verifiable with a photo ID. Please only bring what is required for the duration of the event. If you have medication that you need stored in a refrigerator, please visit a Guest Services booth to make accommodations and our medical staff will assist you. If you have a condition that requires you to use a needle for medication while you are here, please do so in our medical office so we can ensure proper medical disposal.

Service Animals

At Talking Stick Resort Amphitheatre, we have specific guidelines to ensure all guests, and their service animals are supported throughout their visit. 

Service animals are defined by the ADA (Americans with Disabilities Act) as dogs or miniature horses that are trained to do work to perform tasks related to people with disabilities. The work or task the service animal is trained to do must directly relate to the person's disability. Service animals must be housebroken. Service animals are required to behave and not repeatedly bark, growl, jump up on or lunge at other guests or employees. Corrective action must be taken if the service animal is not behaving appropriately.

Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Comfort animals, emotional support animals, and therapy dogs are not listed as service animals under Title II and Title III of the ADA.  This also applies to the other species of animals wild or domestic, trained, or untrained. The ADA requires the service animal to be under the control of the handler. This may include using a harness, leash, or other tether. Our venue employees are not required to provide for, the care, or supervision of a service animal, including cleaning up after it. Service Animals must remain on the floor and are not allowed on dining chairs or tables in our food and beverage locations.  Live Nation and our operating partners have the right to deny access to a dog that disrupts our operations. 

Please contact a member of the guest services team if your service animal needs access to a relief area. You will need to exit the venue and re-enter with the assistance of a member of the guest service team.

Sign Language Interpretation

If you will need an interpreter for an event please call 602-254-7200 or email your request to TSRAInfo@livenation.com at least 2 weeks in advance, after you have purchased your tickets, so we can arrange for an interpreter for your show. Guests that request an interpreter will need to pick up their tickets at Will Call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. 

Assistive Listening Devices

Assistive Listening Devices (ALDs) technology in Talking Stick Resort Amphitheatre is powered by Listen Everywhere Technology™. This allows you to use your mobile device and headphones as your personal ALD. If you do not wish to use your device, please visit Guest Services to obtain a receiver. A photo ID is required to be held until the device is returned at the end of the event. (Note: There are limited quantities of receivers and they are loaned out on a first come, first served basis.)

  1. Download the Listen Everywhere app via the App Store (Apple or Google) 

  2. Visit Guest Services in the main lobby for assistance with the tech 

  3. Connect to the audio channel in the app 

  4. Enjoy the show! 

This app will work in any area of the Talking Stick Resort Amphitheatre!

Mobility Storage 

Limited storage is available for wheelchairs, canes, walkers, and other mobility devices. If you need access to your device during the show, please contact a member of the guest services team. There is limited electrical connectivity in the venue, please contact us at 602-254-7200 prior to your visit for more information.